Refrain from collecting CASH or BLANK Cheques from any policyholder for policy premiums.
Immediately deposit policy premiums received from customers at the nearest branch office.
Ensure that customer details are updated correctly and completely including contact information, medical/family history, existing insurance cover, income, and nominee details.
Immediately report any suspected fraud to the Fraud Control Unit.
Assess the customer profile, understand their needs, and suggest appropriate insurance plans accordingly.
Maintain data confidentiality for each customer and refrain from sharing my login credentials with anyone.
Always strive to provide exceptional service to our customers and uphold the commitment to the service culture.
Let us unite in our endeavor to promote ethical means while conducting financial transactions and build a proactive community to prevent frauds.